Contact us immediately so we can file a carrier claim and provide a return label if Our Quality Assurance
❤️ We Value Your BusinessAt Victolab LLC, every customer matters.
We simply ask for understanding regarding the challenges small businesses face daily.
Please feel free to ask any questions before placing an order — we are here to help and want your experience with us to be positive and fair.
Thank you again for supporting small business!
About Victolab LLC - Government Remarketing🏛️ About Victolab LLC – Government RemarketingVictolab LLC specializes in the liquidation and remarketing of surplus assets from government agencies, educational institutions, corporations, and businesses.
We make every effort to describe all items accurately and honestly to the best of our knowledge.
However, please note:
We often have limited or no operational or service history on the items we resell.
As a result, we may not be able to answer detailed questions about features, specifications, or full functionality.
We kindly ask that all buyers carefully review both the 'Item Description' and 'Item Condition' listed for each item before placing a offer or purchase.
📦 Understanding Our Item Conditions:Used:
Items listed as Used are guaranteed to work only as described in the listing.
Testing may be limited based on available resources.
For Parts or Not Working:
Items listed as For Parts or Not Working may not be operational or repairable.
They are sold as-is, with no guarantees.
If you require fully tested or certified working equipment, we respectfully recommend purchasing from a certified reseller.
Disclaimers Regarding Medical and Lab Equipment⚠️ Disclaimers Regarding Medical and Laboratory EquipmentVictolab LLC is not certified as a medical or laboratory equipment technician or specialist.
As such, we do not guarantee full functionality, calibration, or performance of any listed medical or lab equipment.
We provide descriptions to the best of our knowledge, but all items are sold strictly as-is and at the buyer’s sole risk.
It is the buyer’s responsibility to have the item inspected, certified, and approved for use by qualified personnel prior to any operational use.
By offerding or purchasing, the buyer assumes all liability for the use, resale, or disposal of the item.
🏥 Regulatory Notice:The sale of certain medical devices may be regulated by the U.S. Food and Drug Administration (FDA) and applicable state and local agencies.
If so, only authorized purchasers may offer or purchase.
If required, buyer status verification must be completed prior to shipment.
Shipping 📦 Shipping & Handling Information🚚 Regular Shipping:We understand that shipping speed and handling are important to our buyers.
Our goal is to ship your order within 1–2 business days after payment is received.
Eco-Friendly Packaging:
We use a mix of new and recycled boxes and packing materials to reduce environmental impact.
Shipping Methods:
We primarily ship via USPS Priority Mail and UPS Ground to balance reliability, speed, and cost-efficiency.
If you require expedited shipping, please contact us for a quote.
Handling Time Commitment:
🏗️ Freight Shipping (for Large Items):For larger or freight items, we strongly recommend obtaining a shipping quote before offerding or purchasing.
Freight costs can sometimes exceed buyer expectations, and we want to ensure you're fully informed before committing.
To request a freight quote, please email us the following information:
Full name, address, and telephone number (plus company name, if applicable)
Indicate if the destination is a residential or business address
If a business address, specify whether a loading dock or forklift is available
📍 Note: We verify business addresses using Google Maps before scheduling freight shipments.
⚠️ We are unable to provide freight quotes over the phone.
🛻 Local Pickup:We welcome local pickups at no additional cost (sales tax may apply).
Pickup Hours: 7 days a week, 10:00 AM to 6:00 PM (by appointment only)
Pickup Location:
1046 Shadick Drive, Suite 7, Orange City, FL 32763
We are happy to assist with loading items of any size onto your vehicle.
All pickups must be prearranged and scheduled in advance.
🚗 Local Delivery (Central Florida):To help you save on shipping costs, we may offer local delivery within the Orlando/Central Florida area for an additional fee.
Please contact us to inquire about availability and rates.
Thank you for choosing Victolab LLC — we look forward to serving you!
Payment💳 Payment InformationWe are enrolled in the Managed Payments System, which allows us to accept most major electronic payment methods, including credit cards, debit cards, PayPal, Apple Pay, Google Pay, and more.
In addition, we also accept Cash on Pickup for local buyers.
If you have any questions regarding payment options or special arrangements, please feel free to contact us directly — we are happy to assist you.
Service🤝 Service & SupportWe are happy to assist with loading items of any size into your vehicle at no additional cost.
Additionally, local delivery within the Orlando, Central Florida area, and Chicago area may be available for an additional fee.
Please contact us to discuss delivery options and availability.
International Buyers🌎 Information for International BuyersCurrently, we do not offer international shipping for:
If you are an international buyer interested in an item valued over $600, you must contact us directly through our website to arrange the transaction.
Important Payment Terms for International Buyers:
For items over $600, wire transfer is the only accepted form of payment.
An itemized invoice with wire instructions and bank account details will be provided through our official website.
Please contact us prior to offerding or purchasing if you have any questions regarding international orders.
