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How long is the delivery time ? Total delivery time is split into two parts: Processing and Shipping
- Processing time
- It takes normally1-5 business days**. We will check your order, confirm your payment, verify your address and arrange your shipment during this period of time.
- Shipping time
- In general, the delivery time of each international courier is as below:
- USPS: 5-7business daysin normal.
- UPS:3-5business daysin normal.
- Worldwide Shipment: 5-21 business daysin normal.
**Reminder: Our warehouse do not process orders during weekend or any public holidays. Therefore, please allow another 1-2 business days to process your weekend orders.**
Do you ship to my country ?
Yes, we do. Actually, we ship to any countries all over the world (As long as your country is on the earth).
Do you provide tracking number ?
Sure thing. We will upload the tracking number once the item is dispatched. Here is how you can locate the tracking number:
- ClickMy at the top of most pages. You may need to sign in.
- Click thePurchase Historylink on the left side of the page.
- You'll see the tracking number under the item title.
Other Shipping Policy
- We don't responsible for any customs tax and similar fees.
- All shipping charges are not negotiable.
- Shipping and handling fee includes all packing, warehouse and distribution cost.
How many months warranty do you provide ? 24 monthswarranty is provided to our products. The length of the warranty depends on the nature of the products. What should I do if the item quality is bad / does not fit ? Normally any quality problems, please return to exchange a brand new one within 14 days or purchase. We will pay for the return postage.Kindly contact our customer support for more details. What should I do if the item is broken or dead on arrival ?
For ensuring all the items are in good quality, we will test all products before the packages were sent out. If there are any problems with the item, kindly send us some images of the situation. And we are more than willing to assist you any further.
What should I do if I choose to return the item for a full refund or replacement ?
Please contact our customer support team before returning the defective item. Return items should include the original packaging and all accessories. Please make sure the item have NO man-made sabotage., otherwise, refund/exchange request will be rejrcted. DO REMEMBER SIGN YOUR RMA# on the front of the package., or your return won't be accepted.
We will pay for the shipping cost of resending items as well.
Where can I find a RMA ?
RMA is Return Merchandise Authorization. Please contact our customer support and explain them your situation. They will try to solve the problem for you and issue you a RMA for returning the item back to us.
Disclaimer:
Our accountsells new and surplus product and develops channels to purchase such product. Our account isnot affiliated with nor an authorized distributor or representative of any manufacturer, brand or product listed. All items sold by us are covered under our warranty and not the manufacturer warranty. Designated trademarks, brand names and brands appearing herein are the property of their respective owners.
Payment Policy
- We only accept payment via .Payment Method
Shipping Policy 1.US Stock items Shipping Service UPS 3-5 BUSINESS DAYS (weekend and festival not included) from our warehouse in the US,only to US. 2.China Stock items will be shipped by speedPAK / UPSor Airmail post within 5 business days. 3.We are not Responsible for your Customs duty. 4. We don't add taxes, VAT or other hidden charges. You pay us what you see on the invoice, i.e. goods subtotal + shipping cost (not include duties). Please find out as much as you can about your import taxes in your own country before offerding the item. You need to pay for the import duties in case that occurred for certain goods. 5.Items will be shipped to your address. Please make sure it is correct. Disclaimer
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Disclaimer
All brands, logos, and trademarks identified herein are the property of their respective owners and used solely for identification purposes only. We are not affiliated with any of the manufacturers of products we sell. We are not an authorized distributor or dealer of any of the products we sell. We buy and sell all our products on the open, worldwide, market. We do not buy direct from the manufacturers or from authorized dealers. The serial numbers in the pictures are covered to prevent mischief by hackers or others that want to cause harm. It is neither inferred nor implied that any item sold by us (the seller) is a product authorized by the manufacturer or brand displayed on this page,If you need any of the quality assurances or protections offered by the manufacturer, you should purchase this product direct from the manufacturer or authorized dealer/distributor
Returns Policy1.If you receive a defective item which you want to return, please contact us within 2 days from the day you receive the item.
2.All return items must be returned with its original packaging and accessories. If we confirm the damage happened during the shipment, we will bear the shipping cost for return.
3.We will refund the money to you when we get the return items. Or replace item for you free of charge.Copyright © 2023 Dianxiaomi
On Apr 22, 2026 at 15:06:06 PDT, seller added the following information:
