Condition: Like new, no scratches, dents, or marks.Battery: Never charged above 80% to preserve long-term health. I'm a certified IT professional and have managed it this way since day one. Battery stats available on request.Software: Factory reset with Local account and all drivers/updates installed. Included: Everything. I kept all original packaging and it all ships with the laptop. Includes: box and inner packaging, charger and power cable, the plastic protective shipping sack, and all original paperwork and manuals.Ships securely packed in the original box, insured with tracking. Happy to send extra photos on request.