All Parts are tested and guaranteedagainst DOA. (Unless specifically listed otherwise). We offer a 30day warranty on computer parts. Internationally routed items arenon refundable. Items are shipped within 24 hours of payment excludingweekends. Defective parts may be returned for refund orreplacement. Returns should be sent to: All Systems Go, 7271 Wurzbach,Suite 115, San Antonio, TX 78240. Please check the listingcarefully. If you don’t see it in the picture, it is not part of thesale. ONLY UNOPENED SOFTWARE MAY BE RETURNED FOR A REFUND.Drivers not included unless specifically listed. We do offer discountsfor multiple purchases. Contact us for rates.We offerprearranged local pickup on our items.All Hard Drives are professionally erasedand tested good. Internal "SMART" diagnostic says the overalldrive heath is good. HDD Picture is asample.

We normally ship USPS but reserve the option to ship by Fedex orUPS depending on size and shipping destination.

Our return policy covers defective items only! All returns ofmis- ordered parts will be charged a 15% restocking fee. Original shippingcharges are non-refundable. We accept returns, but buyer pays for returnshipping. If you return an item as “not as described or broken or missingpieces”, which forces us to pay for the return shipping label, and we can showthat the listing accurately described any missing parts or defects, we reservethe right to deduct the return shipping price from your refund.

WE STRIVE FOR EXCELLENT CUSTOMER SATISFACTION. IFYOU ARE NOT SATISFIED FOR ANY REASON, PLEASE GIVE US A CHANCE TO RESOLVE THEISSUE BEFORE CONTACTING , OPENING A CLAIM, OR LEAVING NEGATIVE response.