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Microsoft DAG-00001 Surface 13.5" Intel i5-7200U 8/256GB Touch Laptop

Catalog #: MSDAG00001OB
MFG Part #: DAG-00001
Condition: Open Box

Software: Windows 10 S

Screen: 13.5" PixelSense 10-pt multi-touch Display 2256x1504

Aspect ratio: 3:2

Pixels: 3.4 million

Processor: 7th Gen Intel Core i5

Memory: 8GB

Storage (SSD): 256GB

Graphics: Intel HD 620

PRODUCT INFORMATION

OPEN BOX

This OPEN BOX product you are browsing has been inspected by our qualified technicians to ensure that it meets factory specifications and includes all factory packed accessories. It is guaranteed to be in perfect working order but it is sold in "AS IS" condition (for example: the box may be torn, there may be cosmetic scratches, etc). Returns will not be accepted unless the item is found to be defective.

Performance made personal
Go beyond the traditional laptop with Surface Laptop. It's backed by the best of Microsoft, including Windows and Office, and delivers a natural typing experience enhanced by our signature Alcantara material-covered keyboard. Thin, light, and powerful, it fits easily in your bag.

The best of Windows and Office
Surface Laptop is designed for Windows 10 S - streamlined for security and superior performance. By exclusively using Microsoft-verified apps from the Windows Store, Windows 10 S keeps you running fast and secure day in and day out. Enjoy the Windows you know, Microsoft-verified apps delivered via the Windows Store, and the convenience of the cloud.

Beautifully designed and crafted
Surface Laptop complements your personal style with the blend of texture, subtle details, and clean lines. Feel the luxurious touch of our Alcantara covered keyboard. The soft, durable material is created to easily wipe clean and offers a comfortable typing experience.

Four rich tone-on-tone color combinations
Clean and elegant, Surface Laptop complements your style with a choice of four rich tone-on-tone color combinations - Platinum, Burgundy, Cobalt Blue, and Graphite Gold.

The perfect balance of portability and performance
At just 2.76 pounds, Surface Laptop fits easily in your bag, provides all-day battery life, and has a powerful Intel Core processor to handle demanding desktop programs. Enjoy Dolby Audio Premium sound without added bulk or speaker grills thanks to built-in Omnisonic speakers.

A stunning screen that responds to your touch
Experience faster, easier, more natural navigation - with razor-sharp resolution for photographs, videos, and presentations - on the vibrant 13.5-inch PixelSense Display with touchscreen. Enjoy more space for your ideas with an edge-to-edge display and ultra-thin bezel.

Best care and support at Microsoft Stores
When you buy a Surface from Microsoft Store, you'll receive unrivaled customer service and personalized care, including a 30-day return policy, 90 days of free technical phone support, 12 months in-store support and technical assistance, 1 complimentary training session, and more.

Product Features:

• Four tone-on-tone color combinations and sleek, elegant design
• Luxurious Alcantara material-covered keyboard
• Ultra-thin and light laptop fits easily in your bag
• Breeze through tasks with a powerful Intel Core processor
• Up to 14.5 hours battery life for all-day power on the go
• Discreetly hidden Omnisonic speakers with Dolby Audio Premium sound
• Designed for Windows 10 S streamlined for security and superior performance
• 1 year of Office 365 Personal included

Product Specifications:

• Software: Windows 10 S
• Screen: 13.5 in PixelSense Display
• Resolution: 2256 x 1504 (201 PPI)
• Aspect ratio: 3:2
• Pixels: 3.4 million
• Surface Pen5: enabled
• Touch: 10-point multi-touch
• Material: Corning Gorilla Glass
• Processor: 7th Gen Intel Core i5
• Memory: 8GB
• StorageSolid state drive (SSD): 256GB
• Graphics: Intel HD 620 (i5)
• Camera, Video and Audio: Windows Hello face sign-in camera, 720p HD camera (front-facing), Stereo microphones, Omnisonic speakers with Dolby Audio Premium, 3.5mm headphone jack
• Ports: USB 3.0, 3.5mm Headset jack, mini DisplayPort, Surface Connect
• Wireless: Wi-Fi: IEEE 802.11 a/b/g/n compatible
• Bluetooth: Bluetooth 4.0 LE
• Battery life: Up to 14.5 hours video playback
• Security: TPM chip Enterprise-grade protection with Windows Hello face sign-in
• Dimensions: 12.13" x 8.79" x .57" (308.02 mm x 223.20 mm x 14.47 mm)
• Weight: i5: 2.76 lbs (1.25 kg)
• Exterior Casing: Aluminum
• Color: Platinum
• Sensors: Ambient light sensor

IN THE BOX

• Surface Laptop
• Power Supply
• Quick Start Guide
• Safety and warranty documents

Terms & Conditions Shipping & Handling Policy Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location.
Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service

Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses

Continental US PO Box Expedited Flat Rate Shipping Service

Note: Will ship out via USPS Parcel Post

APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed

*NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.

Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.

* Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes)

FAQ

How Long Does It Generally Take To Process An Order?
It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.

What Should I Do If An Item Is Missing From My Order?
First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.

Do All Of The Products You Sell Carry A Warranty?
All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.

Can The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.

Payment, Returns & Checkout Information

• Return Policy
  You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued.
  
  Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you.
  
• Refunds
  Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise.
  
• Exchanges
  If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase
  
• Defective Item
  An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund.
  
• Damaged Items
  All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
  
• International Customers
  Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.
  

If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.

• Replacement
  We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
  
  To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process.
  
• Returning Items
  If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
  
  All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
  
  Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig.
  
• Television Returns
  Buyers Remorse for TVs in Brand New condition:
  If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
  
  Damages: Were here to help!
  For Common Deliveries (FedEx, UPS):
  Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686
  For Special Handling/Freight deliveries:
  Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.
  
  Please note damage claims will be denied for the following:
  TVs with over 60 minutes of recorded usage
  TVs that have been moved from the original delivery address
  
  All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
  
  
• International Returns
  The customer is responsible for paying for return shipping should they decide to return the product.
  
• Return Exception
  Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.
  
  Restricted products include:
  • A/V Furniture
  • Apple iPods
  • Consumables, including but not limited to, recordable media, film, tapes, batteries, paper, and ink
  • Drones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJI
  • Mattresses
  • Mobile Phones
  • Opened Software
  • Personal Body Massagers
  • Opened packages of Apparel, Bedding or Linens
  • Used Cookware
  • BBQ Grills
  • Shavers
  • Special order items
    
    
• Resellers & Bulk Orders Policy
  Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers.

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