Redragon M997 Wireless Lightweight Gaming MouseKey Features

• Magnesium Alloy Shell - Premium magnesium alloy body delivers a stronger yet lighter structure compared to standard plastic mice. Built for durability, better heat dissipation, and a high-end gaming feel.
• Tri-Mode Connectivity -Switch freely between Wired, 2.4GHz wireless, and BT modes. Stable connection makes it ideal for gaming, office work, and multi-device setups.
• Precision DPI Control - 5 adjustable DPI levels (400/800/1600/2400/3200) provide smooth tracking and accurate cursor control for FPS, MMO, and daily tasks. LED indicators show the active DPI level.
• Ultra Lightweight Design - Engineered for competitive gaming with a lightweight ergonomic shape that reduces fatigue and improves speed and control during long sessions.
• Rechargeable Long Battery - Built-in 400mAh rechargeable battery with smart power-saving modes and low-battery reminder. Supports charging while using for uninterrupted performance.
• Software Customization - Adjust DPI settings, program buttons, create macros, and personalize performance through dedicated software. Perfect for gamers who want full control over their setup.

Shipping

• Free & Fast Shipping: We offer free shipping to most of the USA with a normal delivery time of 3-7 days. However, due to the current situation, additional delivery time (up to 3 weeks) may be required for some items.
• Alternative Carriers: We may use alternative carriers (e.g., USPS, FedEx, UPS) to ensure your package arrives safely and on time. Due to the use of multiple carriers, we are unable to provide a tracking number automatically.
• Handling Time: Orders are processed and shipped within 1-2 business days of receiving cleared payment.
• Shipping Restrictions: Shipping to Alaska, Hawaii, Puerto Rico, Guam, and other US territories may incur shipping charges or delivery restrictions. Please contact us before ordering, or your order can be refunded/cancelled.
• State Restrictions: Certain items may not be shipped to California due to state regulations.
• Contact for Tracking Updates: If you require tracking updates or have any concerns about the delivery of your order, please feel free to contact us, and we will be happy to assist you.

Return Policy

• 30-Day Hassle-Free Returns: If you are not completely satisfied with your purchase, you can return the item for free within 30 days of receiving it for a full refund or exchange.
• Easy Return Process: Contact us, and we will provide you with a prepaid return shipping label and detailed instructions.
• No Restocking Fee: There are no restocking fees for returns. However, the buyer is responsible for return shipping costs if the return is not due to a seller's error.
• Refund Processing: Refunds will be processed within 1 business day of receiving the returned item in its original condition.

response

Your response is extremely important to us. We strive to provide the best products and customer service possible. If you are satisfied with your purchase, please take a moment to leave us a positive review. If you have any concerns or issues with your order, please contact us before leaving negative response. We are committed to resolving any problems and ensuring your satisfaction.

Contact Us

If you have any questions or concerns, please feel free to reach out to our customer support team. You can contact us through the messaging system. We are available Monday to Friday, 9:00 am to 5:00 pm EST, and we will do our best to respond to your inquiry within 24 hours.

Thank you for supporting our small family business!